Important Update: Price Adjustment Due to Rising Costs

Subject: Important Update: Price Adjustment Due to Rising Costs

Dear Valued Customer,

We hope this message finds you well. At SimpleGlasspipe.com, we are deeply committed to delivering high-quality products and an exceptional experience, including our valued free shipping offer. However, we must inform you of a necessary adjustment to our product pricing, effective Oct 1, 2025, due to rising operational costs.

As part of our free shipping program, we incorporate shipping fees into our product prices to provide a seamless and convenient shopping experience. Unfortunately, recent changes in key expenses have impacted our ability to maintain current pricing. Specifically:

1. **USPS Postage Increase**: In July 2025, the United States Postal Service (USPS) raised mailing services product prices by approximately 7.4%. This increase directly affects the cost of shipping your orders, including services like Priority Mail that we rely on for timely deliveries.

2. **Packaging Material Costs**: Inflation has driven up the cost of raw materials and labor for our packaging supplies, such as boxes, tape, and protective materials. These essential components, critical to ensuring your orders arrive safely, have seen significant price increases due to broader economic pressures.

As a result of these rising shipping and packaging costs, we must adjust our product prices to sustain our free shipping program and maintain the quality you expect. We want to assure you that we are doing everything possible to keep these adjustments as minimal as possible while continuing to provide:

- **Fast and Reliable Service**: We will process and ship most orders within one business day, maintaining or improving our delivery speeds.
- **Uncompromised Quality**: Our commitment to secure packaging, careful handling, and reliable tracking remains steadfast.

We sincerely apologize for this price increase. We know that rising costs affect everyone, and this decision was not made lightly. Despite our best efforts to absorb these expenses, the combined impact of the USPS rate hike and inflation-driven increases in packaging materials and labor necessitates this change to ensure we can continue delivering the service you deserve.

Thank you for your understanding and continued support. Your loyalty is the cornerstone of our business, and we’re here to answer any questions you may have. Please feel free to contact our customer support team at CS at Simpleglasspipe.com

With gratitude,  


John Hancock
Manager 
SimpleGlasspipe.com