I recently left a verified review because my order arrived and all of the products had broken due to the fact that they were simply thrown in a box with a single piece of newspaper on the bottom and another on top. So I had left reviews and provided pictures on all of the items I ordered just to make sure everyone could make informed decisions. I also made it a point to clarify that I had contacted the company and would update the review when I received a response from them or they provided replacements. They did send replacements, so when I came to update the reviews, I found that I can't find them, so I am not sure whether they removed the reviews because they were not favorable, and if that is the case then I am greatly disturbed by that fact because consumers have every right to make informed decisions based on ALL OF THE FACTS, not just those that reflect favorably for a company. Now that I have covered that, once again, they did ship out the replacement package the very next day after I emailed them about the matter, and I received the package 3 days later I believe. So I am satisfied with my purchase, although I do have concerns regarding the missing reviews, ultimately they did ensure that the matter was resolved.